Healing Shilajit™

Privacy Policy

Last Updated: February 23, 2026

Introduction

Healing Shilajit™ (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information.

 

Healing Shilajit™ is an internationally registered trademark in Australia and Poland and is operated by:

Himalayan Healing Private Limited


Pakistan (Manufacturing & Global Operations)

We sell and ship products worldwide, including the United States, Canada, Australia, the European Union, Gulf countries, and other international regions.

 

This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you visit:

 

https://healingshilajit.com

By using our website, you agree to the practices described in this policy.

Information We Collect

A. Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Communication messages
  • Marketing preferences

Payment information is processed securely by third-party providers.
We do not store full credit card details.
 

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages viewed
  • Time spent on site
  • Referral source
  • Purchase behavior

This helps us improve performance and security.
 

C. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Store cart and checkout data
  • Improve website functionality
  • Analyze traffic
  • Personalize advertising
  • Prevent fraud

You may control cookies via your browser settings.

For EU users, cookie consent is requested where legally required.

How We Use Your Information

We use personal data to:

  • Process and fulfill orders
  • Provide customer service
  • Send order confirmations and updates
  • Prevent fraud and unauthorized transactions
  • Improve website experience
  • Send marketing emails (only if you opt in)
  • Comply with tax and legal obligations

We do not sell your personal information.

Legal Basis for Processing (Where Applicable)

For users in the European Union and United Kingdom, we rely on:

  • Contractual necessity (order fulfillment)
  • Legitimate business interests
  • Legal compliance
  • Your explicit consent

International Data Transfers

As we operate globally, your information may be processed in:

  • Pakistan (manufacturing & operations)
  • Australia
  • Poland
  • United States
  • Canada
  • Other countries where our service providers operate

We take reasonable measures to ensure your data remains protected under applicable privacy laws.
 

Data Sharing

We may share your data with trusted third parties such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing services
  • Analytics providers
  • Fraud prevention services

These parties are contractually obligated to protect your information.

We do not rent, sell, or trade personal data.

Data Retention

We retain personal data:

  • As long as necessary to fulfill orders
  • For accounting and tax compliance
  • To resolve disputes
  • As required by law

After this period, data is securely deleted or anonymized.

Your Privacy Rights by Region

European Union (GDPR)

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Restrict processing
  • Withdraw consent
  • Request data portability
  • File a complaint with a supervisory authority

United States (CCPA / CPRA – California)

California residents may request:

  • Disclosure of collected data
  • Deletion of personal data
  • Information about data sharing

We do not sell personal information.

Canada (PIPEDA)

Canadian customers may:

  • Access their personal information
  • Request corrections
  • Withdraw consent

Australia (APP)

Australian customers may:

  • Request access to personal data
  • Request correction
  • Lodge privacy complaints

Gulf Countries & Other Regions

Customers in Gulf countries and other jurisdictions may contact us to request:

  • Access
  • Correction
  • Deletion

Subject to applicable laws.

Security Measures

We implement appropriate security safeguards including:

  • SSL encryption
  • Secure payment gateways
  • Restricted internal access
  • Fraud monitoring systems

However, no system is completely secure.

Marketing Communications

Marketing emails are sent only if you opt in.

You may unsubscribe at any time by clicking the unsubscribe link.

Children’s Privacy

Our products and website are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon posting.

Continued use of our website constitutes acceptance.

Contact Information

Healing Shilajit™
A Brand of Himalayan Healing Private Limited
Pakistan

Email: support@healingshilajit.com
Website: https://healingshilajit.com